Cybersecurity Risks and Threats: A Field Study within the Branches and Agencies of the National Commercial Bank in the Zawia Area

Abstract

This study aimed to identify the cybersecurity risks facing commercial banks in Libya and assess their readiness to confront these risks amidst the increasing reliance on digital technologies in banking services. The study adopted a descriptive analytical approach and utilized a questionnaire as the primary data collection tool, targeting a sample of 60 employees working in IT and cybersecurity departments across several Libyan commercial banks. The findings revealed a growing awareness among banks of the importance of cybersecurity and the adoption of various policies and procedures for protection, though with varying levels of implementation. The study also highlighted key challenges, including a shortage of specialized personnel, limited ongoing training, and the need to enhance digital infrastructure. Based on these findings, the study recommended strengthening banks’ cybersecurity capabilities by investing in human resources, updating systems, and implementing regular training programs to raise awareness and preparedness among staff.